Privacy Policy

Privacy Policy

Last updated: 11 August 2025

The WP Specialist (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://thewpspecialist.com/ or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following information:

1.1 Information you provide directly:

  • Name, email address, phone number, and other contact details when you fill in our contact form or request a consultation.
  • Project details you share when enquiring about services.

1.2 Information collected automatically:

  • Your IP address, browser type, operating system, and device information.
  • Pages visited, time spent on pages, and referring website.
  • This is collected via cookies and similar technologies (see Section 6).

1.3 Information from third parties:

  • Publicly available information (e.g., LinkedIn profile if you connect with us via social media).

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes.
  • Deliver the services you request.
  • Improve our website, services, and user experience.
  • Send administrative messages and updates.
  • Comply with legal obligations.

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on one or more of the following:

  • Consent – when you give us permission (e.g., to send you updates).
  • Contract – when processing is necessary to deliver services you have requested.
  • Legal obligation – when processing is required by law.
  • Legitimate interests – when processing is necessary for our business purposes and does not override your rights.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers – such as hosting, analytics, or email services.
  • Professional advisors – accountants, legal advisors, etc.
  • Authorities – when required by law or to protect our rights.

5. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure it is protected through standard contractual clauses or other safeguards recognised by UK/EU law.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences.
  • Analyse site performance.
  • Improve security.

You can disable cookies in your browser settings, but some site features may not work as intended. For more details, see our Cookie Policy

7. Data Retention

We keep your personal data only for as long as necessary:

  • Enquiry and project data: up to 3 years after last contact.
  • Financial records: at least 6 years (for tax purposes).

8. Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccuracies.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time (where applicable).

To exercise your rights, email: hello@thewpspecialist.com

9. Security

We use technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

10. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The WP Specialist
Email: hello@thewpspecialist.com
Website: https://thewpspecialist.com/